PRACTICAL GUIDE

Training provider operations audit checklist

Map how information moves from enquiry and enrolment through delivery, assessment, certification, finance and renewal before choosing new software.

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01

Map each hand-off

List who creates, checks and reuses information at enquiry, booking, enrolment, delivery, assessment, completion, credential and renewal stages.

02

Find duplicate entry

Record where names, contact details, course dates, attendance or outcomes are typed into more than one system and why.

03

Test exception handling

Review cancellations, transfers, missing evidence, failed assessments, replacements and expired qualifications—not only the ideal path.

04

Measure the baseline

Capture administrative hours, correction rates, certificate turnaround and unanswered reporting questions so improvement can later be evidenced.

See your operation in Training Core Lab

We’ll focus the demonstration on your delivery model, current systems and the workflows you want to improve.

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